Patient Retention and Family Engagement in Coordinated Specialty Care: Best Practices from Massachusetts Programs

Cheryl Y. S. Foo, PhD

Patient and family disengagement from coordinated specialty care (CSC) are common and compromise recovery from a first-episode of psychosis. This presentation will share findings from Massachusetts CSC programs on program characteristics, services, and strategies that promote patient retention and family engagement. 

 Cheryl Y. S. Foo, PhD, is a clinical psychologist and researcher focused on making evidence-based treatments for individuals with serious mental illness more accessible and used in community care settings. She is the Associate Director of the Massachusetts General Hospital (MGH) Center of Excellence for Psychosocial and Systemic Research, Director of Family Services of the MGH First Episode and Early Psychosis Program, and an Instructor in Psychology at Harvard Medical School.